Apple Certified Support Professional 10.7 (ACSP)

Ideal for help desk personnel, service technicians, technical coordinators, and others who support OS X Lion customers over the phone or who perform Mac troubleshooting and support in schools and businesses. This certification verifies an understanding of Lion’s core functionality and an ability to configure key services, perform basic troubleshooting, and assist end users with essential Mac capabilities. To receive this certification, you must pass the OS X Support Essentials 10.7 Exam. This book is designed to provide you with the knowledge and skills to pass that exam.


Apple Certified Technical Coordinator 10.7 (ACTC)

This certification is intended for Mac OS X technical coordinators and entry-level system administrators tasked with maintaining a modest network of computers using Lion Server. Since the ACTC certification addresses both the support of Mac clients and the core functionality and use of Lion Server, the learning process is correspondingly longer and more intensive than that for the ACSP certification, which addresses solely Mac client support. This certification requires passing both the OS X Support Essentials 10.7 Exam and the OS X Server Essentials 10.7 Exam.

Apple Certified Support Professional 10.6 (ACSP)

Ideal for help desk personnel, service technicians, technical coordinators, and others who support Mac OS X cus- tomers over the phone or who perform Mac OS X troubleshooting and support in schools and businesses. This certification verifies an understanding of Mac OS X core functionality and an ability to configure key services, perform basic troubleshooting, and assist end users with essential Mac OS X capabilities. To receive this certification, you must pass the Mac OS X Support Essentials 10.6 Exam. This book is designed to provide you with the knowledge and skills to pass that exam.

Apple Certified Technical Coordinator 10.6 (ACTC)

This certification is intended for Mac OS X technical coordinators and entry-level system administrators tasked with maintaining a modest network of computers using Mac OS X Server. Since the ACTC certification addresses both the support of Mac OS X clients and the core functionality and use of Mac OS X Server, the learning curve is correspondingly lon- ger and more intensive than that for the ACSP certification, which addresses solely Mac OS X client support. This certification is not intended for high-end system administrators or engineers, but may be an excellent step to take on an intended career path to system administration. This certification requires passing both the Mac OS X Support Essentials 10.6 Exam and Mac OS X Server Essentials 10.6 Exam.

Apple Certified System Administrator 10.6 (ACSA)

This certification verifies an in-depth knowledge of Apple technical architecture and an ability to install and configure machines; architect and maintain networks; enable, customize, tune, and troubleshoot a wide range of services; and integrate Mac OS X, Mac OS X Server, and other Apple technologies within a multiplatform networked environment. The ACSA certification is intended for full-time professional system administrators and engineers who manage medium-to-large networks of systems in complex multiplatform deployments. ACSA 10.6 certification requires passing the Mac OS X Server Essentials 10.6 Exam, Mac OS X Directory Services 10.6 Exam, Mac OS X Deployment 10.6 Exam, and Mac OS X Security and Mobility 10.6 Exam.